Refund policy
We allow returns for exchange of products if you change your mind, provided that the item meets the following conditions:
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The return is requested within 14 days of receiving the order.
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The item is in new condition, unused, and unopened, with all original packaging and tags intact.
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The item is in a resalable condition and not damaged in any way.
Please note that we allow returns due to a change of mind only if the item is not defective. If the return is not due to a product issue, the buyer is responsible for the cost and risk associated with returning the goods, including the cost of return shipping. Our aim is to ensure that returned items do not affect their potential for resale.
To initiate a return for a change of mind, you must follow our designated returns process.
You will be responsible for the cost and risk associated with returning the goods, including the cost of return shipping. If we do not receive the returned item, you will not be eligible for a credit or exchange. We strongly recommend insuring high-value items being returned due to a change of mind.
You can always contact us for any return question at fushan.group@hotmail.com